pestana vila sol vilamoura

Warm regards, The Team at Pestana Vila Sol, Dear Mr. ian_seers, We would like to thank you for taking the time to share your opinion on your stay at Pestana Vila Sol. " 10/06/2021 Cuisines: French, Cafe, Healthy, Soups Bounty Lounge Bar #271 of 401 Restaurants in Quarteira 15 reviews Rua Do Leste, Edf Nascer Do Sol Esplanada 1.5 miles from Pestana Vila Sol, Vilamoura Que opes de comida e bebida esto disponveis no Pestana Vila Sol, Vilamoura? Firstly when we arrived our room wasn't ready. Public spaces have free WiFi. Many thanks, Executive Club is currently not available. o local ideal para quem pretende fazer umas frias em famlia e descontrair com uma partida de golfe ou tnis, ou simplesmente mergulhar numa das piscinas. With panoramic views across the 27-hole golf course, this resort hotel in Vilamoura offers luxurious rooms with a private balcony or patio. To be fair reception did in the event telephone us at 1 pm to say that our room was now ready. A mere 20 minutes from the airport, this hotel is well placed for the active holidaymaker with the nightlife of the Marina at Vilamoura within easy reach and the hotels own sports facilities on the doorstep. Atenciosamente, A Equipa do Pestana Vila Sol, Mais uma agradvel estadia no Pestana Vilasol, como j vem sendo hbito de h vrios anos para c. Firstly, thank you to all the staff that looked after us over the week, from the check in staff to those catering for us over breakfast. Please accept our sincere apologies for the unsatisfactory service you have received. Lovely place but definately not 5*. All rights reserved. Antes da publicao, todas as avaliaes do Tripadvisor passam por um sistema de controlo automtico, que recolhe informaes ao responder s seguintes perguntas: como, o qu, onde e quando. We sincerely apologize that in this instance, the resort as a whole did not deliver the usual standards and service levels that many of our guests have come to expect and enjoy. We aim to improve and we look forward to serving you better in the future. Amenities possibly get 3-stars. Copyright Pestana Group. We are indeed disappointed to read that we did not meet your expectations and failed to deliver the value you had expected. We are sincerely sorry that you were disappointed with your Bar experience. Bom pequeno-almoo com todas as iguarias e para todos os gostos. Thank you for your feedback. Pestana Vila Sol - Championship Golf Course - 18 holes . Pestana Vila Sol Golf and Resort Hotel, Algarve. Change passenger numbers, destination and dates of travel. How often are the rooms cleaned/towels changed? It has a wide range of cocktails to enjoy whilst listening to the piano or having a game at the pool table. Espao envolvente muito agradvel, cuidado, lago com cisnes, piscinas muito boas. Your positive comments about us have been really appreciated and we sincerely hope that your travelling plans bring you back to Algarve and to the Pestana Vila Sol hotel, so we can have the pleasure of hosting you again to offer you the time of your life. We had to shower in cold water. Your opinion is crucial for us to improve how we work. O Pestana Vila Sol, Vilamoura tem transporte do/para o aeroporto? Sim, os clientes tm acesso a piscina interior, ginsio e a aula de fitness durante a sua estadia. Pestana Vila Sol Golf & Resort Hotel, Vilamoura - Agoda There is a water park called Aqua Show less than a mile up the road which is huge but i'm not sure if they open as early as Easter, may be worth checking though. We would like to thank you for staying at Pestana Vila Sol. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Tripadvisor performs checks on reviews. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations. Pestana Vila Sol, Vilamoura | Hotel It is perfect for those looking to take a family vacation and to relax with a round of golf or tennis, or simply take a dip in one of the swimming pools. We aknowledge that fact and I would like to hghlight that action about this matter will be taken in the future. Best regards, Antonio Pereira da Rosa Unit Manager, Here at Pestana Vila sol. Kind Regards, Beatriz Silva Guest Service Manager, Heard plenty of negative comments but pleasantly surprised, Our family stayed at Pestana Vila Sol between 20th July & 3rd August with 2 teenagers, we had reservations after reading earlier reviews that the service was poor & the hotel in a state of disrepair. It is perfect for those looking to take a family vacation and to relax with a round of golf or tennis, or simply take a dip in one of the swimming pools. Breakfast is included. You will be pleased to know that we took out the hog roast as we felt it was really not up to our guests expectations. Once again, we thank you for staying at Pestana Vila Sol, and we look forward to welcoming you back soon. Yes, with a dedicated childrens swimming pool, a games room and a kids' club. Pestana Vila Sol Review: What To REALLY Expect If You Stay - Oyster.com Esperamos voltar a acolh-lo em breve no nosso hotel! Please visit our Help centre for more support if you have a question about your booking or flight. We certainly cannot wait to welcome you back soon. I'm sorry that we were unable to meet or indeed exceed your expectations. Pestana Vila Sol Golf & Resort Hotel, Vilamoura, Portugal Add this to poor location with no local options but the good news is the local taxis being very efficient allowing you to escape for credible customer service before returning to this underwhelming experience. Sugira edies para melhorar o que apresentamos. The Pool Bar is open for lunch (May until September) with a selection of tapas, salads and ice cream throughout the day. Get out on the links at this resort and enjoy amenities such as golf lessons and a restaurant with golf course views. O seu reconhecimento enche-nos de orgulho e serve de incentivo para melhoramos continuamente o nosso servio e almejarmos a excelncia. The Pestana Vila Sol is a 5-star hotel in Vilamoura, in the Algarve. Ficmos muito satisfeitos em saber que apreciou a sua experincia e o servio dedicado, atento e profissional da nossa equipa e em especial da colega Lgia que sem dvidas uma grande mais-valia para a nossa empresa. If you are a small or medium-sized business and would like to earn your company points when your employees travel. How often are the rooms cleaned/towels changed? Que idiomas falam os funcionrios do Pestana Vila Sol, Vilamoura? We have shared your comments with our Teams and Administration in order to take the necessary measures to improve our Guests' experiences. Pestana Vila Sol Golf & Resort Hotel offers its guests a full-service spa, a golf course, and outdoor tennis courts. Please wait. We would be delighted to change it during your next stay. We do take all guest comments very seriously as many of our guests have our best interest at heart when they take the time to give us constructive feedback to help us improve. Lock in the lowest price from these sites, but management did little to nothing to deal with the unruly behaviour around the, on the golf facilities, the hotel is 3 stars at best. It is perfect for those looking to take a family vacation and to relax with a round of golf or tennis, or simply take a dip in one of the swimming pools. Even though, I understand that your room was ready before that tima and I apologize for not having contacted you once it was ready for you. We regret that this happened. Ver todos os restaurantes nas proximidades. On Site Activities The hotel at Pestana Vila Sol stands adjacent to the Clubhouse in a landscape that creates harmony between man and nature, and is close to the beautiful Algarve beaches. possvel praticar exerccio no Pestana Vila Sol, Vilamoura? I'm very sorry that we were unable to address your negative experiences properly whilst you were still with us. Kind regards, Dario Ottino Hotel Manager Pesana Vila Sol, Rooms more comfortable for the ants than humans. This was at around 13.00 in the afternoon, so approximately 2 hours before our check-in time. This is being currently sorted. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. our garden room (1011) could do with a repaint, resealing the bath and showering unit, replacing broken tiles, better quality TV etc. Set in a beautifully tended 371 acre (150 hectare) estate of pine trees, lakes, gardens and undulating golf fairways, Pestana Vila Sol Golf & Resort offers an unparalleled location for a relaxing holiday in the Algarve. For activity-filled days, as well as days full of absolute tranquillity, the Pestana Vila Sol is a perfect choice. By any measure this is not a 5 star hotel. Also, I regret to learn that you were not satisfied with certain aspect of the staff service and more importantly, that a warm and friendly environment was not transpired throughout your stay on more than one occasion. Set on a manicured 371-acre estate, Pestana Vila Sol, Vilamoura offers a peaceful stay in the Algarve. The Pestana Vila Sol is a 5-star hotel in Vilamoura, in the Algarve. Looking at booking for July 2016 myself, husband and 13 year old son. During the day - can children take a small inflatable in the, Hotels with Complimentary Breakfast in Vilamoura, Hotels near Vila Sol Golf Academy & Driving Range, Hotels near Ekilibrius Centro Terapeutico, Hotels near Fuzeta / Moncarapacho Station, Hilton Tulum Riviera Maya All-Inclusive Resort, Secrets Puerto Los Cabos Golf & Spa Resort, Barcelo Bavaro Palace All Inclusive Resort. Hope this helps. Prices shown are based on {0} departures. We echo the views of others in that this hotel is not 5 stars, it has the facilities but lack the finishing touches, i.e. The extensive gardens, filled with bougainvillea and jacaranda trees are lovely to walk in. There was however the possibility of just calling the reception who would have dealt with it. Sim, estacionamento est disponvel para os clientes. If you are not here for golf, then look around for other options, Dear Mr. Matthew W, On behalf of our entire team at Pestana Vila Sol, we would like to thank you for taking the time to provide us with your feedback. Pestana Vila Sol, Vilamoura Pool Pictures & Reviews - Tripadvisor Free Wi-Fi is available in the communal areas. The walk to our other rooms which is a garden room is very dangerous. Other examples of failing to meet expectations include: - No tea or coffee provision in the room -, Dear Madam, Thank you for choosing Pestana Vila Sol and I appreciate that you took the time and effort to share your experience with us and sincerely apologize that we did not meet your expectations in certain areas. Normal Check-in: 15:00Normal Check-out: 11:59, Sleeps3, Bed Type:Double(s) or single(s) Satellite television,Trouser/Pant press,Minibar,Air conditioning,Private bathroom,Balcony/Lanai/Terrace,Television, Sleeps3, Bed Type:Double(s) or single(s) Satellite television,Trouser/Pant press,Minibar,Air conditioning,Separate Bath,Private bathroom,Balcony/Lanai/Terrace,Television, Sleeps4, Bed Type:Double(s) or single(s) Satellite television,Trouser/Pant press,Minibar,Air conditioning,Private bathroom,Balcony/Lanai/Terrace,Television. Reviews Golfers & Scores Vila Sol Golf Course Check Live Availability and Book a Tee Time on Vila Sol Add to Cart Please select a date of play to check availability on Vila Sol. The Pestana Vila Sol is a 5-star hotel in Vilamoura, in the Algarve. Although we appreciate that the uneven paths are a flaw, we have identified this and are now looking for more definitive solutions to overcome this aspect. This whitewashed, 248-room hotel lies low along the clifftops, within the sound of the sea. Hard to get service around, Dear Mr WilliamW912, Thank you for giving us your opinion on your recent stay. Caro Sr Jet22534674471, Em nome de toda a equipa do Pestana Vila Sol, gostaramos de agradecer-lhe pelo seu feedback. Esta avaliao a opinio subjetiva de um membro do Tripadvisor e no da Tripadvisor LLC. Now to start on the negatives - On the first day after a very early start we ordered late night room service ($15 charge to bring it to the room) the left over food and plates were then left outside for two and a half days, which as you can imagine attracted all sorts. There are two outdoor swimming pools on the property, which are surrounded by lush lawns, palm trees and sun loungers. Pestana Vila Sol, Vilamoura, Algarve, Portugal. O Pestana Vila Sol um hotel 5 estrelas em Vilamoura, no Algarve. Relaxed atmosphere. We had no hot water on one occasion and received very conflicting information. Recebemos com enorme prazer a notcia de que passou uma estadia agradvel connosco e que ajudmos a criar boas recordaes. Once again, we are sorry for not having met your expectations and sincerely wish we could have done better. Could anyone help with these questions:- From 15 July to 15 September, enjoy free dinner on every night of your stay. O Pestana Vila Sol, Vilamoura dispe de vistas excelentes? PESTANA VILA SOL, VILAMOURA - Updated 2023 (Portugal - Tripadvisor For the youngsters, we offer a game room, a playground and a Kids Club available during the summer months. The rooms are cleaned daily with towel changes every day. Vilamoura merges with Quarteira, a town that boasts a palm-lined promenade and access to more stunning beaches. My partner had to end up taking it himself. Existe estacionamento no Pestana Vila Sol, Vilamoura? This was not mentioned by thomsons. Although we have a procedure for roome service pick up, we defintely failed in this instance and we are sorry for that. Se o sistema detetar algo que possa contradizer as nossas. Cordialmente, Pestana Vila Sol. I would also like to ask you if you could get back to me with further details about your reservation, as I cannot track this by your username and would like to understand how the reservation was made. Servio de refeio excelente. Also is your, Hi. This was manifested in lots of different ways throughout our week long holiday here but it is mainly through the service. PESTANA VILA SOL, VILAMOURA $167 ($206) - Tripadvisor It is located just 7 minutes by car from Vilamoura beach and 5 minutes by car from the marina. In the daytime, you can order light bites and refreshments at the Pool Bar, located beside the outdoor swimming pool. There are 2 restaurants on site, along with a snack bar/deli. Fica a apenas 7 minutos de carro da praia de Vilamoura e a 5 minutos de carro da marina. Own or manage this property? Rooms at Pestana Vila Sol Golf & Resort Hotel have modern interiors with natural colors. Free Wi-Fi. Consulte os nossos parceiros para obter mais detalhes. The staff couldn't do enough to help you, the breakfast was out of this world, the pool was amazing (free towels provided for your use) and the rooms were gorgeous (bath robes and complimentary slippers were great!!). Como os pagamentos ao Tripadvisor afetam a ordem dos preos apresentados. PESTANA VILA SOL, VILAMOURA $140 ($181) - Tripadvisor If the request is made outside this period we will contact you within our office hours. Esta verso do nosso Web site dirigida a falantes de Portugus em Portugal. Veja todos os restaurantes nas proximidades. Now $167 (Was $206) on Tripadvisor: Pestana Vila Sol, Vilamoura, Vilamoura. We will process your call as quickly as possible. Our daughter loved the children's pool and there was always free sun loungers, even half way through the day. Disengaged 'managers' unwilling to take responsibility for the service and maintenance failings in the hotel. Recomendamos que ligue antecipadamente para confirmar os detalhes. Piscina aquecida ! Sim, os clientes desfrutam frequentemente de vista para o parque aqui disponvel. It is perfect for those looking to take a family vacation and to relax with a round of golf or tennis, or simply take a dip in one of the swimming pools. Find the perfect holiday to suit you. It was a pleasure for us to have you as our Guest. However, given the price we paid (i.e. There is a live DJ at sunset twice a week. Os tipos de quartos podem variar. Thank you for your very kind comments regarding our rooms, buffet and staff. Each pool is set on two different levels, separating the adults pool from a shallower childrens pool. Here, the atmosphere is more welcoming and ensures the overall character of the resort still exudes a feel of Portugal.
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