Thank you for taking the time to share your views. tel: 01843 831 401 | email: bookings@the-swan.pub website designed by marketree creative ltd Came to the Swan last Tuesday with two friends for a light lunch, two prawn jkt potatoes and a starter from menu which included salmon,prawns and advacado. Its clear this wasnt demonstrated to you during your visit - for that we send our sincere apologies and hope you return to us in future. We visited as a last minute Sunday afternoon at the beach worked us up an appetite, the carvery was delicious, freshly cooked and good value. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. It is a shame no comment was made during your visit. Hotels near West Bay Beach Westgate-on-Sea, Hotels near St Saviour's Parish Church Westgate-on-Sea, Hotels near The Town Hall Buildings Westgate-on-sea, Restaurants near The Swan by the Beach, Westgate on Sea, Cafes with Outdoor Seating in Westgate-on-Sea, Gluten Free Restaurants in Westgate-on-Sea, Vegetarian Restaurants in Westgate-on-Sea, Food Delivery Restaurants in Westgate-on-Sea. Our close-knit team at The Swan take all reviews to heart and on behalf of us all, we would like to express our sincere apologies that your experience with us was not a good one. I sincerely hope that you will give us another opportunity to serve you in the near future. Claim your listing for free to respond to reviews, update your profile and much more. Thank you for a very pleasant evening. Revenue impacts the experiences featured on this page. I highly recommend this venue for weddings, family parties, fundraising dinners etc. I called the waiter over and showed him the hair,he apologised, and said dont know who that belongs to , he took the food away, I informed him that I would not eat anything else. The Swan by the Beach, Westgate on Sea: Nice Sunday carvery - See 210 traveler reviews, 65 candid photos, and great deals for Westgate-on-Sea, UK, at Tripadvisor. At The Swan Inn, we have something for everyone, from grills and steaks to pub classics and light bites. The service is excellent some pricing is a little off. X. The Swan by the Beach, Westgate on Sea: Carvery meal booked last minute - See 210 traveler reviews, 69 candid photos, and great deals for Westgate-on-Sea, UK, at Tripadvisor. Had the matter been raised and not resolved during your visit then your comments would have been more palatable.You visited during a particularly busy period and of course, this is no excuse for poor food being served. Four people on next table three meals arrived but the fish and chips for the forth person didn't arrive but waitress did apologise saying they had a problem. We both used to like dining here, but no more. Highly recommended. Ask Denisewith1 about The Swan by the Beach, Westgate on Sea, Ask annonomus111 about The Swan by the Beach, Westgate on Sea, Ask sarahnB3996EF about The Swan by the Beach, Westgate on Sea, Ask Madmumoftwoboys about The Swan by the Beach, Westgate on Sea, Ask rattler2 about The Swan by the Beach, Westgate on Sea. Rather surprised and disappointed as just been to Swan on a Monday night in July, not particularly busy. We sat outside in the sunshine and enjoyed the coastal view whilst eating our very nice pub menu meal. Its clear this wasnt demonstrated to you during your visit - for that we send our sincere apologies and hope you return to us in future. Hello, Thank you for taking the time to write this kind review. Booking is advisable! Brooke P, Marketing & Administration Manager at The Swan by the Beach, Westgate on Sea, responded to this review, We're sorry, hotels cannot be booked for more than 30 days. My first visit to the Establishment, I sat outside and was by a Waiter called Waiter called Phil. That said, all of our dishes are freshly cooked so we hope our customers find the wait worthwhile. Map updates are paused. We all enjoyed our meals and had a cross section from the menu. Went to The Swan in Westgate for lunch today. Should you return to us in the week again, please let a member of staff know if we can do anything to make you more comfortable. The food was lovely.I had a homemade vegetable soup and delicious roast beef from the carvery. Finbar across the road take note! Opted for the Carvery which was so good. I sincerely hope that you will give us another opportunity to serve you in the near future. Lets hope things improve! .Service could have been quicker. It also seem that if you are sitting outside they don't want you making the pub scruffy. Vegetarian Friendly, Vegan Options, Gluten Free Options, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Whilst having a drink,we decided to get some crisps, after trying to attract the waiters attention for about 10 mins, I decided to go into the pub to get them, as soon as I got to the bar, I was told "if you are sitting outside, it is table service only" I said that i had tried to get someone's attention & had been ignored & I only wanted 2 packets of crisps. While being away for the weekend my partner and I wanted to try somewhere to eat for dinner We ordered a starter and 2 mains, took 30 minutes for the starter to come ( which was then bought out at the same time as our mains) the waitress said she will take our mains back and keep them warm. We went to carvery 3 of the smallest slices of meat ever, frozen roasted potatoes were used in my opinion but good choice of veg. Own or manage this property? I had a homemade vegetable soup and delicious roast beef from the carvery. Felt very safe, but advise get there early. Own or manage this property? Always good value. The waitresses are very attentive. The Swan by the Beach, Westgate on Sea is rated accordingly in the following categories by Tripadvisor travelers: 75 Sea Road, Westgate-on-Sea CT8 8QG England. I was served very reluctantly. The lady behind the bar was lovely when we come in but it went down hill from the moment we stepped in the eating area. After asking for the bill, I said I'm not paying for the food, and only paid for the drinks. Carvery available every Sunday from 12 until 4pm, choice of 3 meats plus a homemade pie, only 8.99. Customer service is paramount to us; we value each customer who walks through our door, and the many positive reviews we have received.These values were clearly not demonstrated to you on this day, and we would love to prove them should you give The Swan another chance and return to us in the future. We were fortunate to be able to sit outside at 6pm with the really lovely autumn weather. He came back and said it was the head chef, she normally ties her hair back, but tonight she did not, I said to him, all staff in kitchens should wear hats. Hair in food is a total let down by the staff. Food was good & service excellent. Chef was very professional too, and dealt with excellently with the carvery for all. Opted for the Carvery which was so good. No idea how long it took to arrive as we had got up and were leaving. Later after noticing how nice the food looked, we decided to ask for a menu, which was given to us, I asked to see the specials menu & was told to go & take a picture of it & look at it on my phone, the tables either side of us had the menu brought to the table, although 1 of those tables did by this time have the rude arrogant barmaid sitting there, so it appears it is 1 rule for them & another for the other plebs sitting outside, spending money at the pub. Very lively place with fantastic views of the sunset across the ocean. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. * PARTY NIGHTS INC ENTERTAINMENT 26.95 ** He ensured that I was comfortable to experience the Outstanding SunsetPhil is an outstanding ambassador for this pub I did mention that 45 minutes wait was unacceptable and waitress said she would mention it. MAIN MENU; WEDDINGS. The waitress brought back 2 beers and a pint of coke. The Swan by the Beach, Westgate on Sea: Lovely Sunday carvery - See 206 traveler reviews, 65 candid photos, and great deals for Westgate-on-Sea, UK, at Tripadvisor. WHY NOT TAKE THE STRESS OUT OF CHRISTMAS DAY AND HAVE SOMEONE ELSE DO THE COOKING AND CLEARING AWAY FOR YOU. When we arrived the dining room was very busy and there was a wedding reception going on as well as. We werent rushed & it was great value for money to. Again only light food but just as enjoyable. We asked for our bill and waited around 15mins(it wasn't busy) . Main Course We are local and come quite often especially with that log fire in the winter. *GLASS OF BUBBLY ON ARRIVAL In fact the service was very good. Michelle & team made our day absolutely Perfect!! As any good business should, we are always looking at ways to improve. We ate inside in the bar area on Friday lunchtime. which was hugely appreciated. This week we decided to revisit the swan now it has new owners and chef, all changed for the good, we had a basic spud, I had prawns in seafood sauce and my mum had chilli plus a helping of sour cream, home made can easily tell thatThe staff were very welcoming and friendly plus the locals at the bar, was made to feel comfortable in this pub/restaurant We will be back soon to be more adventurous on the great looking new menu, As a family, we have been visiting this pub every year since the 70's and before that ( not that I remember!) As you will see from other reviews, your experience is not common and the feedback we have been receiving indicates that our meals are well worth the wait. * EVENING MEAL 22.95 PER ADULT The Swan by the Beach, Westgate on Sea 75 Sea Road, Westgate-on-Sea CT8 8QG, England +44 1843 831401 Website E-mail Improve this listing Ranked #6 of 24 Restaurants in Westgate-on-Sea 209 Reviews Certificate of Excellence Price range: 3 - 25 Cuisines: British, Pub More restaurant details Denisewith1 Westgate-on-Sea, United Kingdom 11 6 Kindest regards, Brooke Perriam Marketing & Administration Manager. of the home made steak and ale pie only to find it isnt actually a pie, it is a metal baking dish with meat and a puff pastry lid. Read our. My husband could not continue to eat his meal after this,and left it, I asked the waiter to take that away as well, because it also made my husband sick of what he saw in my dish. more. Chilli squid was very good, as was the smoked haddock and halloumi salad. This is the version of our website addressed to speakers of English in India. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We offer a daily carvery in addition to our grill menu. Went to the Swan Friday night for a couple of drinks, the 1st thing we noticed was the large sign saying if you wanted to use the toilets, you should follow the road around the side & take the 2nd door. This is the second time we visited the Swan, the first time we went for Sunday Lunch and ate in the large restaurant, which was airy and plenty of room.This time we went for a midweek lunch. That said, we welcome constructive criticism and take all kinds of feedback very seriously. 01527 861539 Excellent food, friendly homely atmosphere, the best place for a great meal in Westgate, price was very acceptable and could not of asked for anything more. Popped in just on the off chance. We sat outside in the sunshine and enjoyed the coastal view We are local and come quite often especially with that log fire in the winter. The Swan by the Beach, Westgate on Sea: Carvery meal booked last minute - See 187 traveler reviews, 59 candid photos, and great deals for Westgate-on-Sea, UK, at Tripadvisor. Own or manage this property? The Swan: Delicious Sunday carvery - See 22 traveller reviews, candid photos, and great deals for Westgate-on-Sea, UK, at Tripadvisor. When it eventually arrived it was fine. Thank you very much for your comments. We do not think we could return now for any further meals at this Pub restaurant, which is a shame. The Swan by the Beach, Westgate on Sea: Lovely Carvery - See 176 traveller reviews, 50 candid photos, and great deals for Westgate-on-Sea, UK, at Tripadvisor. the swan, 75 sea road, westgate-on-sea, kent, ct8 8qg . Read our. Hi Paige. Even our Hon. The staff were very welcoming & the food was great. christmas day at the swan. It was delightful sitting out front in the beer garden. The Swan by the Beach, Westgate on Sea: Lovely Carvery - See 196 traveler reviews, 62 candid photos, and great deals for Westgate-on-Sea, UK, at Tripadvisor. top of page. Can a vegetarian person get a good meal at this restaurant? book now Leave the cooking to us this year and let us take care of you with our carvery and other Christmas dishes on Christmas Day in our beautiful function room. Good afternoon, Thank you taking the time to write your review. the swan is the perfect place to catch up with family and friends, indoors or out. In 1100s Milan had already developed a circular moat system used for irrigation purposes and to operate hydraulic wheels to mill the wheat, cut woods etc. Our Members had the choice of Roasts Beef, Turkey & Gammon with a huge selection of very tasty veg, withsuperb starters and desserts. Hello, Thank you so much for your kind review. However the mains were not as good as when we have been before could have been that there was so much going on.We did attend a wake here and the food was very good.There are only 2 loos for ladies which for so many people can be a bit of an issue however they were clean with plenty of loo roll .We would eat here again, This is the version of our website addressed to speakers of English in United Kingdom. The waitress spends half the time walking around the restaurant with your food searching for your table number. All the staff are very nice and it was good to see the managers helping out .The food was ok which is why I have gone given a 3 rating . Lee P, Owner at The Swan by the Beach, Westgate on Sea, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Map updates are paused. Possibly the best carvery I 've ever had the pleasure in eating and a really lovely setting. The team were warm and welcoming. This is the version of our website addressed to speakers of English in Canada. Hit early and hard at the start of the COVID-19 pandemic, these cities have been chosen as a symbol of renaissance, hope and rebirth through culture. Alternatively, you may use, There are newer reviews for The Swan by the Beach, Westgate on Sea. Room deco was outstanding, and received WOW comments from us all. Under New management. We all thoroughly enjoyed our meals, so much so we booked again for today. Only thing that spoiled it for me was the smell of fishas that was a special of the day.More, We went for lunch today and both had lovely meals (chicken massaman curry & hunters chicken). He was attentive and professional and made me feel as an important Customer. Thank you for a very pleasant evening. Our private West Bay Bar is uniquely furnished with a modern touch and leads directly onto the front patio. We had a Delicious carvery meal for 12.95. Read our. Brooke Perriam The Swan. We have well-structured rota to make sure either the owner, manager or assistant manager is present on any given day to guarantee there is always someone available to speak with and someone to, as you say, keep an eye on things. We do allow well behaved dogs in the bar, restaurant and patio, but not in the function room. There is a new chef new, menus and regular music nights. Ask BrookeFrankieReviews about The Swan by the Beach, Westgate on Sea, Ask Neil V about The Swan by the Beach, Westgate on Sea, Ask 352DavidC352 about The Swan by the Beach, Westgate on Sea, Ask Tina4145 about The Swan by the Beach, Westgate on Sea, Ask Raljopudsey about The Swan by the Beach, Westgate on Sea, The Charles Dickens Seaside Gastro Pub & Restaurant. This is the version of our website addressed to speakers of English in Singapore. The food was cold the yorkshire puddings hard vegetables under cooked. A family beach destination, the Swan was always a strong holiday memory, a great family pub, and right opposite a fabulous beach. OPENING TIMES. I hope to meet you at The Swan soon. Opted for the Carvery which was so good. *SPACE IS LIMITED, BOOK NOW TO AVOID DISAPPOINTMENT, HOT & COLD BUFFET SERVED FROM 12 NOON Hi Andy,Thank you for taking the time to write your kind review. Our night was completely ruined. Portions were very generous and waiting staff very helpful. There is a new chef new, menus and regular music nights. RobMore, Absolutely delicious food, excellent service and a blazing log fire. the swan, 75 sea road, westgate-on-sea, kent, ct8 8qg, tel: 01843 831 401 | email: bookings@the-swan.pub, website designed by marketree creative ltd, LIVE IN OUR FUNCTION ROOM | DOORS OPEN 7.00PM |. Ask Denisewith1 about The Swan by the Beach, Westgate on Sea, Ask annonomus111 about The Swan by the Beach, Westgate on Sea, Ask sarahnB3996EF about The Swan by the Beach, Westgate on Sea, Ask Madmumoftwoboys about The Swan by the Beach, Westgate on Sea, Ask rattler2 about The Swan by the Beach, Westgate on Sea, The Charles Dickens Seaside Gastro Pub & Restaurant. The Swan by the Beach, Westgate on Sea: Best Food and Carvery in Kent!!!. MENU christmas parties Get your best dress on, tuck into a delicious Christmas meal and dance the night away with friends, family and colleagues! We have now resolved this issue. We then told the waitress who said she will fetch the manager straight away. Another hidden gem in Westgate right alongside the Sea Road an excellent place for a meal either inside or outside. The manager has personally addressed the issues outlined in your review with the kitchen and waiting staff, and we can only hope you will give us another chance to demonstrate the high standard of food and service we expect at the Swan. A very good traditional Sunday lunch at the seaside, the food was well presented and hot. Call 01843. Yes, The Swan by the Beach, Westgate on Sea is taking precautions against COVID-19. Went to The Swan in Westgate for lunch today. *CHOICE OF STARTER, MAIN AND DESSERT (MUST BE PRE-ORDERED) This was my second visit, both times with my dad and this time also with my wife and daughter for my wife's birthday. Food was served promptly. * COFFEE & MINTS First of all I'd like to apologise for any inconvenience caused on this evening. Chef was very professional too, and dealt with excellently with the carvery for all. Highly recommended. Will definitely return soon. Revenue impacts the experiences featured on this page, The Charles Dickens Seaside Gastro Pub & Restaurant. Sec. Well done!! They should have a sign up saying "if you are sitting outside know your place & stay out of our premises, although we don't mind taking your money" . While being away for the weekend my partner and I wanted to try somewhere to eat for dinner We ordered a starter and 2 mains, took 30 minutes for the starter to come ( which was then bought out at the same time as our mains) the waitress said she will take our mains back and keep them warm. Navigli's sluice door near Brera. Thank you for for taking the time to write your review.We take all feedback very seriously and have fully taken on board your comments. As you will see from other reviews, your experience is not common and the feedback we have been receiving indicates that our meals are well worth the wait. I had the beer battered cod for mains and plenty of chips and it was really lovely. The Swan by the Beach, Westgate on Sea: The Sunday Carvery - See 189 traveller reviews, 62 candid photos, and great deals for Westgate-on-Sea, UK, at Tripadvisor. The food was very tasty. The Swan by the Beach, Westgate on Sea 75 Sea Road, Westgate-on-Sea CT8 8QG, England +44 1843 831401 Website E-mail Improve this listing Ranked #6 of 24 Restaurants in Westgate-on-Sea 209 Reviews Certificate of Excellence Price range: 3 - 25 Cuisines: British, Pub More restaurant details 788janetd London, United Kingdom 25 8 Good choice of food and all well cooked and very tasty. * 3 COURSE MEAL This week we decided to revisit the swan now it has new owners and chef, all changed for the good, we had a basic spud, I had prawns in seafood sauce and my mum had chilli plus a helping of sour cream, home made can easily tell thatThe staff were very welcoming and friendly plus the locals at the bar, was made to feel comfortable in this pub/restaurant We will be back soon to be more adventurous on the great looking new menu, As a family, we have been visiting this pub every year since the 70's and before that ( not that I remember!) Choice of three meats and excellent self service selection of vegetables and Yorkshire pudding and stuffing. - See 205 traveler reviews, 65 candid photos, and great deals for Westgate-on-Sea, UK, at Tripadvisor. We're so glad you enjoyed your time with us. Brooke Perriam The Swan. Wonderful venue with great seaview. The venue is in a stunning location and the events room was a sparkly and beautiful sight in the winter sunshine. The Swan by the Beach, Westgate on Sea: The Sunday Carvery - See 192 traveler reviews, 62 candid photos, and great deals for Westgate-on-Sea, UK, at Tripadvisor. Great food, and we could have our little dog with us, and very well organised. We look forward to seeing you again at The Swan soon. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. We hope you dine with us again soon!Brooke Perriam The Swan. superb starters and desserts. You can just turn up, but they are busy, so give yourself time. Overall I was disappointed and regret taking my family, parents and in-laws there. Highly recommended. To use our mobile site, please enable JavaScript. We wont be going back, nor will the parents or in-laws. more, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I felt so uncomfortable. The Swan by the Beach, Westgate on Sea: Lovely Carvery - See 204 traveler reviews, 65 candid photos, and great deals for Westgate-on-Sea, UK, at Tripadvisor. No idea how long it took to arrive as we had got up and were leaving. Zoom in to see updated info. We had our Wedding Reception here. I'm so glad you enjoyed your time with us and I hope to see you at The Swan soon!Brooke Perriam The Swan. No. Have'nt been here since last summer , so was pleasantly surprised to find that this establishment has had a major refurbishment . Rob. A family beach destination, the Swan was always a strong holiday memory, a great family pub, and right opposite a fabulous beach. YOU CAN ALSO ENJOY AFTERNOON TEA IN OUR CONSERVATORY AND OUR FAMOUS CARVERY EVERY SUNDAY LUNCHTIME. We're sorry, hotels cannot be booked for more than 30 days, While being away for the weekend my partner and I wanted to try somewhere to eat for dinner, Lee P, Owner at The Swan by the Beach, Westgate on Sea, responded to this review, This week we decided to revisit the swan now it has new owners and chef, all changed for the good, we had a basic spud, I had prawns in seafood sauce and my mum had chilli plus a helping of sour cream, home made can easily tell that, As a family, we have been visiting this pub every year since the 70's and before that ( not that I remember!) We're so glad you enjoyed your Sunday lunch and desserts at The Swan. How is The Swan by the Beach, Westgate on Sea rated? *glass of bubbly on arrival *3 course meal *choice of starter, main and dessert (must be pre-ordered) *59.50 per adult *children under 12 35 When eating this meal, I felt something strange in my mouth, which upset me, I removed the food to find a long Blonde or fair strand of hair round the chicken, this made me feel sick. Carvery and reduced menu available on Sundays . Even our Hon. Lovely atmosphere and nice and warm with lovely log fire. When asked about drinks we asked for 2 pints and a tia Maria with coke,got the pints and a coke and was told they have no tia Maria. We sat for 45 minutes waiting in restaurant for our jacket potato and whitebait to arrive. more, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. My prawn cocktail had plenty of prawns and was delicious. When it eventually arrived it was fine. Phil is an outstanding ambassador for this pub We did Have to wait for our food as you expect with so much taking place. We have now resolved this issue. ONLY 16.95PP, Your email address will not be published. Huge and grateful thanks to all there.More, A return visit after many years. The owner makes daily checks on all aspects of the business and may well have been in the restaurant or bar at the time. New owner Lee has given this place a much needed refurbishment out-with the old and in with the new, very stylish modern look. This week we decided to revisit the swan now it has new owners and chef, all changed for the good, we had a basic spud, I had prawns in seafood sauce and my mum had chilli plus a As a family, we have been visiting this pub every year since the 70's and before that ( not that I remember!) I feel that, on behalf of the CPMA, an award of 100%, is the highest recommendation we can offer. Map updates are paused. The Swan by the Beach, Westgate on Sea: Lovely Carvery - See 205 traveler reviews, 65 candid photos, and great deals for Westgate-on-Sea, UK, at Tripadvisor. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. . We all thoroughly Well, it is a lovely atmosphere and the staff really nice but food UMM. Highly recommend & we will visit again. available & the pub in general. The chicken satay dish is labelled as a 'snack' on our menu and is generally served alongside other dishes that are ordered. Michelle and her 'crew' served us over and above expectations. I will return for Sunday lunch, but probably not for midweek lunch in that dinning room.But I will reiterate that the food is very good and if you don't mind a crowded room it is worth visiting. I wasn't even greeted with a hello .i was greeted with " what you want your food already^. Very lively place with fantastic views of the sunset across the ocean. Please don't be a stranger!